<?xml version="1.0" encoding="UTF-8"?><rss xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:atom="http://www.w3.org/2005/Atom" version="2.0"><channel><title><![CDATA[Popular Topics]]></title><description><![CDATA[A list of topics that are sorted by post count]]></description><link>https://support.controlboard.app/popular/alltime</link><generator>RSS for Node</generator><lastBuildDate>Sat, 14 Mar 2026 22:11:39 GMT</lastBuildDate><atom:link href="https://support.controlboard.app/popular/alltime.rss" rel="self" type="application/rss+xml"/><pubDate>Wed, 17 Apr 2024 00:27:15 GMT</pubDate><ttl>60</ttl><item><title><![CDATA[Group Texting Scheduled Resources]]></title><description><![CDATA[<p dir="auto">@HerbertH We dealt with this via email. Apologies for missing the message originally, notifications were screwed up.</p>
]]></description><link>https://support.controlboard.app/topic/24/group-texting-scheduled-resources</link><guid isPermaLink="true">https://support.controlboard.app/topic/24/group-texting-scheduled-resources</guid><dc:creator><![CDATA[Queequeg]]></dc:creator><pubDate>Wed, 17 Apr 2024 00:27:15 GMT</pubDate></item><item><title><![CDATA[Integrating ControlBoard via app]]></title><description><![CDATA[<p dir="auto">Testing testing</p>
]]></description><link>https://support.controlboard.app/topic/29/integrating-controlboard-via-app</link><guid isPermaLink="true">https://support.controlboard.app/topic/29/integrating-controlboard-via-app</guid><dc:creator><![CDATA[ChrisB]]></dc:creator><pubDate>Mon, 08 Sep 2025 21:07:01 GMT</pubDate></item><item><title><![CDATA[Job Title disappearing when copying]]></title><description><![CDATA[<p dir="auto">@JOHN-R0 We dealt with this via email. It's fixed in the current build. Apologies for missing this originally.</p>
<p dir="auto">Aaron</p>
]]></description><link>https://support.controlboard.app/topic/28/job-title-disappearing-when-copying</link><guid isPermaLink="true">https://support.controlboard.app/topic/28/job-title-disappearing-when-copying</guid><dc:creator><![CDATA[Queequeg]]></dc:creator><pubDate>Mon, 14 Jul 2025 20:52:54 GMT</pubDate></item><item><title><![CDATA[New Users - Text Messaging]]></title><description><![CDATA[<p dir="auto">In order to text message employees and other resources within ControlBoard®  you have to label their phone numbers either "Cell" or "Mobile" (or "cell" or "mobile") as in the attached screenshot:</p>
<p dir="auto">image.png</p>
<p dir="auto">You can set this up to happen automatically when imnporting employees and</p>
]]></description><link>https://support.controlboard.app/topic/23/new-users-text-messaging</link><guid isPermaLink="true">https://support.controlboard.app/topic/23/new-users-text-messaging</guid><dc:creator><![CDATA[RobertM]]></dc:creator><pubDate>Sat, 16 Mar 2024 19:57:42 GMT</pubDate></item><item><title><![CDATA[I&#x27;m using Chrome to view reports and I&#x27;m forced to download the pdf]]></title><description><![CDATA[<p dir="auto">In Chrome you can choose whether PDF files (reports usually pdf files) like so:</p>

Open the Chrome menu by clicking the three dots in the top-right corner.
Click Settings.
Open the Privacy and security menu.
Select Site Settings.
Scroll down and click Additional content settings.
Click PDF documents.
Select "Open PDFs in Chrome"

<p dir="auto">28d6c02e-4f23-40f3-ad19-b697a4a26a4b-image.png</p>
<p dir="auto">You can do the same thing in Firefox:</p>

Open the Firefox menu by clicking the three dots in the top-right corner.
Click Settings.
Scroll down to Applications and set Portable Document Format (PDF) to "Open in Firefox"

<p dir="auto">Other browsers will have different places to set this.  Feel free to post how-to's in the comments.</p>
]]></description><link>https://support.controlboard.app/topic/19/i-m-using-chrome-to-view-reports-and-i-m-forced-to-download-the-pdf</link><guid isPermaLink="true">https://support.controlboard.app/topic/19/i-m-using-chrome-to-view-reports-and-i-m-forced-to-download-the-pdf</guid><dc:creator><![CDATA[RobertM]]></dc:creator><pubDate>Thu, 16 Nov 2023 18:05:50 GMT</pubDate></item><item><title><![CDATA[Disappearing resources]]></title><description><![CDATA[<p dir="auto">Probably because of how your filters are set. The Resource List has a little arrow at the right. Click the arrow or anywhere in the top panel to open your filters. This is how you show only the resources that you want to see.</p>
<p dir="auto">Note that there is a Scheduled filter, and it is probably set to Unscheduled. This means that when you schedule a resource, it's removed from the list. You can confirm this by dragging a resource to the job grid. It will disappear from the Resource List. Drag the allocation to the trash, and the resource will reappear.</p>
<p dir="auto">If you want to see both Scheduled and Unscheduled resources in the Resource List, set the filter to All and click Apply.</p>
<p dir="auto">Most screens in ControlBoard have a similar filter list, and they all work the same way. If you're not seeing something you expect to see, the filters are the first place to look.</p>
]]></description><link>https://support.controlboard.app/topic/11/disappearing-resources</link><guid isPermaLink="true">https://support.controlboard.app/topic/11/disappearing-resources</guid><dc:creator><![CDATA[AaronH]]></dc:creator><pubDate>Wed, 09 Aug 2023 14:26:52 GMT</pubDate></item><item><title><![CDATA[Getting started with ControlBoard]]></title><description><![CDATA[<p dir="auto">There are three basic entities in ControlBoard -- jobs, resources, and allocations. You know what a job is, it's just a project you're working on. A resource is anything you can assign to a job -- labor, equipment, material, subcontractors, or crews.</p>
<p dir="auto">An allocation is just the interaction of a job and a resource. It's an assignment of a resource to a job for a certain period of time.</p>
<p dir="auto">The schedule screens in ControlBoard are all designed to do one thing: allocate resources. On the job schedule, you can drag resources to jobs. On the resource schedule, you can drag jobs to resources. On the crew schedule, you can drag jobs to crews, thus scheduling every resource in that crew at once. In every case you're doing the same thing -- allocating resources.</p>
<p dir="auto">For example, open the Job Schedule (Schedule &gt; JobSchedule from the menu at the top left). You'll see a list of resources in the left-hand column and a grid of jobs to its right. Each column in the grid represents a day. Drag a resource from the left to any cell in the grid. You've just allocated a resource. Drag the resource to a different job, or a different day. Click several resources on the left and drag them to the grid all at once. Remove an allocation by dragging it to the trash can at the top left.</p>
<p dir="auto">Congratulations! You now know how to schedule in ControlBoard.</p>
]]></description><link>https://support.controlboard.app/topic/10/getting-started-with-controlboard</link><guid isPermaLink="true">https://support.controlboard.app/topic/10/getting-started-with-controlboard</guid><dc:creator><![CDATA[AaronH]]></dc:creator><pubDate>Wed, 09 Aug 2023 13:43:04 GMT</pubDate></item><item><title><![CDATA[Ways To Schedule]]></title><description><![CDATA[<h2>Job Scheduling</h2>
<p dir="auto"></p><div style="left:0;width:100%;height:0;position:relative;padding-bottom:56.25%"><iframe src="https://www.youtube.com/embed/RJcHk_DPcm4" style="top:0;left:0;width:100%;height:100%;position:absolute;border:0" allowfullscreen></iframe></div>
<p></p>
<h2>Crew Scheduling</h2>
<p dir="auto"></p><div style="left:0;width:100%;height:0;position:relative;padding-bottom:56.25%"><iframe src="https://www.youtube.com/embed/MQbY4Z2NuBY" style="top:0;left:0;width:100%;height:100%;position:absolute;border:0" allowfullscreen></iframe></div>
<p></p>
<h2>Resource Scheduling</h2>
<p dir="auto"></p><div style="left:0;width:100%;height:0;position:relative;padding-bottom:56.25%"><iframe src="https://www.youtube.com/embed/pke2BbUpMXo" style="top:0;left:0;width:100%;height:100%;position:absolute;border:0" allowfullscreen></iframe></div>
<p></p>
]]></description><link>https://support.controlboard.app/topic/6/ways-to-schedule</link><guid isPermaLink="true">https://support.controlboard.app/topic/6/ways-to-schedule</guid><dc:creator><![CDATA[Queequeg]]></dc:creator><pubDate>Tue, 18 Jul 2023 15:31:55 GMT</pubDate></item><item><title><![CDATA[Text Messaging]]></title><description><![CDATA[<p dir="auto">How do I go about modifying start times and selecting/deselecting the general message in group messaging?<br />
How to manage the autopopulate of the group messages?</p>
]]></description><link>https://support.controlboard.app/topic/34/text-messaging</link><guid isPermaLink="true">https://support.controlboard.app/topic/34/text-messaging</guid><dc:creator><![CDATA[RobS]]></dc:creator><pubDate>Fri, 27 Feb 2026 17:39:18 GMT</pubDate></item><item><title><![CDATA[Google Calendar Integration]]></title><description><![CDATA[<p dir="auto">ControlBoard® can post the allocations in a specified job to your google workplace calendar.</p>
<p dir="auto"><img src="/assets/uploads/files/1761357659138-0d9acb4c-f8f9-4cf3-932a-5d83d128ca2d-image-resized.png" alt="0d9acb4c-f8f9-4cf3-932a-5d83d128ca2d-image.png" class=" img-fluid img-markdown" /></p>
<p dir="auto">We were asked to do this so folks could share a time off calendar wiith their company. We're excited to hear about what other uses you might come up with.</p>
<p dir="auto">Aside from specifying the job and the calendar in the ControlBoard® admin, you have to share your calendar with the following email address:</p>
<p dir="auto"><a href="mailto:controlboard-calendarbot@api-project-630491316919.iam.gserviceaccount.com" rel="nofollow ugc">controlboard-calendarbot@api-project-630491316919.iam.gserviceaccount.com</a></p>
<p dir="auto">This is done from your calendar settings page:</p>
<p dir="auto"><img src="/assets/uploads/files/1761357400901-38909253-3d2f-46a3-861a-3dc65acbda68-image-resized.png" alt="38909253-3d2f-46a3-861a-3dc65acbda68-image.png" class=" img-fluid img-markdown" /></p>
<p dir="auto">If you have google workplace in addition to an gmail account your administrator might need to enable external collaborators to change calendars:</p>
<p dir="auto"><img src="/assets/uploads/files/1761357542751-7b945dee-adb9-40dc-8cd3-b64ceae2e8dd-image-resized.png" alt="7b945dee-adb9-40dc-8cd3-b64ceae2e8dd-image.png" class=" img-fluid img-markdown" /></p>
<p dir="auto">In the admin page you need to specify the calendar id and the job who's allocations you want to post there.</p>
]]></description><link>https://support.controlboard.app/topic/33/google-calendar-integration</link><guid isPermaLink="true">https://support.controlboard.app/topic/33/google-calendar-integration</guid><dc:creator><![CDATA[Queequeg]]></dc:creator><pubDate>Sat, 25 Oct 2025 01:52:47 GMT</pubDate></item><item><title><![CDATA[New Features 1&#x2F;1&#x2F;2024]]></title><description><![CDATA[<p dir="auto"><img src="/assets/uploads/files/1759179484820-103ab3_f6b63945ca834bafb4ae6f6525b9aa36.png" alt="103ab3_f6b63945ca834bafb4ae6f6525b9aa36.png" class=" img-fluid img-markdown" /></p>
<ul>
<li>Text messaging has been vastly enhanced. A complete message history is now available at View &gt; Text Messages. Notifications are specific to each user, so you see what you haven't personally read, even if others have. Party information is displayed for each message, when available. And texting now provides an additional Resources tab, where you can send general messages to your employees, or even to parties outside the organization, whether they're scheduled or not.</li>
<li>The front page now includes a job calendar. The moment you open ControlBoard®, your month's schedule is there at a glance.</li>
<li>Daily metrics are now available on all of the schedule screens. Simply open the filters, choose your preferred metrics under Interval Metrics, and apply. Now you can see a summary of utilization, scheduled count, and much more, day by day.</li>
<li>The lists on the left of the schedule screens have been simplified. At the top they are divided into categories — labor, equipment, plan, crew, etc. — for quicker and easier navigation.</li>
<li>The scheduled filter has been enhanced to include filtering for conflicts as well.</li>
<li>Jobs now track contract value as well as total cost. Either or both can be imported from your accounting or estimating software.</li>
<li>Import messages (Admin &gt; Import) now tell you exactly which items have been added or updated, in addition to the summary.</li>
</ul>
]]></description><link>https://support.controlboard.app/topic/32/new-features-1-1-2024</link><guid isPermaLink="true">https://support.controlboard.app/topic/32/new-features-1-1-2024</guid><dc:creator><![CDATA[Queequeg]]></dc:creator><pubDate>Mon, 29 Sep 2025 20:58:07 GMT</pubDate></item><item><title><![CDATA[New Features 9&#x2F;30&#x2F;2023]]></title><description><![CDATA[<p dir="auto"><img src="/assets/uploads/files/1759178987395-103ab3_b7b15ffc69fc486fbf180f55b8cd1f21-mv2.png" alt="103ab3_b7b15ffc69fc486fbf180f55b8cd1f21~mv2.png" class=" img-fluid img-markdown" /></p>
<ul>
<li>
<p dir="auto">Your company's performance is now easily accessible, in summary or in detail, with comprehensive metrics reports (View &gt; Metrics). Look at scheduled and available resources, or utilization percentages. View summaries, or detailed breakdowns, or both, by job, resource type, and many others. View any time range, past or future, by day, by week, or by month. Now you don't have to guess how you're doing. You'll know.</p>
</li>
<li>
<p dir="auto">A new field report (Reports &gt; Jobs Board Report) displays the resources assigned and available employees for each job by day, providing an excellent overview for your field personnel.</p>
</li>
<li>
<p dir="auto">You've probably already noticed the yellow triangle icons, denoting that a job or resource has ended or is about to end. It has been enhanced to display if an employee's licenses or union memberships are expiring. Rolling over the icon displays the details.</p>
</li>
<li>
<p dir="auto">The job timeline (Plan &gt; Job Timeline) now optionally displays job activities. Open the filters and check or uncheck Show Job Activities to turn it on or off.</p>
</li>
<li>
<p dir="auto">Time entries can now track subcontractor and equipment time, and resource quantities and ticket numbers can be attached to an entry, to model picking up material or other resources from one or multiple suppliers.</p>
</li>
<li>
<p dir="auto">The new support site is where you can find answers to your questions, watch demonstration videos, post bug reports and feature requests, and talk to ControlBoard® developers directly. Choose Help from the main menu will take you there.</p>
</li>
</ul>
]]></description><link>https://support.controlboard.app/topic/31/new-features-9-30-2023</link><guid isPermaLink="true">https://support.controlboard.app/topic/31/new-features-9-30-2023</guid><dc:creator><![CDATA[Queequeg]]></dc:creator><pubDate>Mon, 29 Sep 2025 20:49:50 GMT</pubDate></item><item><title><![CDATA[Integrating via Oauth]]></title><description><![CDATA[<p dir="auto">Another test.</p>
]]></description><link>https://support.controlboard.app/topic/30/integrating-via-oauth</link><guid isPermaLink="true">https://support.controlboard.app/topic/30/integrating-via-oauth</guid><dc:creator><![CDATA[Queequeg]]></dc:creator><pubDate>Mon, 08 Sep 2025 21:09:32 GMT</pubDate></item><item><title><![CDATA[Freezing up&#x2F; not letting you move anything to the schedule]]></title><description><![CDATA[<p dir="auto">When putting in the job# it will not let me take it from the job list to the schedule. It gives me a circle with a line through it like it cant be done. It can be. This has happened several times in the past. I have logged out and logged back in and only time helps. Well I dont have time, I need to get the schedule out.</p>
]]></description><link>https://support.controlboard.app/topic/27/freezing-up-not-letting-you-move-anything-to-the-schedule</link><guid isPermaLink="true">https://support.controlboard.app/topic/27/freezing-up-not-letting-you-move-anything-to-the-schedule</guid><dc:creator><![CDATA[WendyM]]></dc:creator><pubDate>Fri, 02 May 2025 12:24:32 GMT</pubDate></item><item><title><![CDATA[Creating a new crew]]></title><description><![CDATA[<p dir="auto">We are trying to create a new crew and we keep getting an error when we go to save the crew. We have created numerous crews in the past but and having an issue creating any more. Any thoughts?</p>
<p dir="auto">Thanks</p>
]]></description><link>https://support.controlboard.app/topic/26/creating-a-new-crew</link><guid isPermaLink="true">https://support.controlboard.app/topic/26/creating-a-new-crew</guid><dc:creator><![CDATA[AbeF]]></dc:creator><pubDate>Wed, 15 Jan 2025 17:08:22 GMT</pubDate></item><item><title><![CDATA[Two Way Text Messaging in ControlBoard®]]></title><description><![CDATA[<p dir="auto">Every ControlBoard®  customer gets an SMS text number for communicating with field personal (without the need to pay for mobile license).</p>
<p dir="auto"></p><div class="embed-wrapper"><div class="embed-container"><iframe src="https://www.loom.com/embed/8548179742e545e488dd9f5ea127db25" frameborder="0" allowfullscreen></iframe></div></div><p></p>
]]></description><link>https://support.controlboard.app/topic/25/two-way-text-messaging-in-controlboard</link><guid isPermaLink="true">https://support.controlboard.app/topic/25/two-way-text-messaging-in-controlboard</guid><dc:creator><![CDATA[Queequeg]]></dc:creator><pubDate>Wed, 17 Apr 2024 00:38:24 GMT</pubDate></item><item><title><![CDATA[How To Resolve Conflicts]]></title><description><![CDATA[<p dir="auto"></p><div class="embed-wrapper"><div class="embed-container"><iframe src="https://www.loom.com/embed/23e47c4ed4034c0aa4cece9940926362" frameborder="0" allowfullscreen></iframe></div></div><p></p>
<p dir="auto">In this video, I will show you how to resolve conflicts in the Control Board. Conflicts occur when a resource is scheduled for multiple jobs at the same time. I will demonstrate how to allocate resources to different crews, adjust labor hours, and resolve conflicts using the conflict resolver icon. By the end of the video, you will know how to ensure efficient scheduling and avoid overlapping time slots. No action is required from you, but I encourage you to watch the video to learn these valuable techniques.</p>
]]></description><link>https://support.controlboard.app/topic/22/how-to-resolve-conflicts</link><guid isPermaLink="true">https://support.controlboard.app/topic/22/how-to-resolve-conflicts</guid><dc:creator><![CDATA[Queequeg]]></dc:creator><pubDate>Fri, 15 Mar 2024 20:27:25 GMT</pubDate></item><item><title><![CDATA[Can I forward incoming sms messages to another sms number or an email address]]></title><description><![CDATA[<p dir="auto">We use the control board sms feature to send schedules out to employees and contractors. We often get reply texts inside of ControlBoard with questions.</p>
<p dir="auto">I'm not always at my desk and don't want to miss important communications from the field. What can be done?</p>
]]></description><link>https://support.controlboard.app/topic/21/can-i-forward-incoming-sms-messages-to-another-sms-number-or-an-email-address</link><guid isPermaLink="true">https://support.controlboard.app/topic/21/can-i-forward-incoming-sms-messages-to-another-sms-number-or-an-email-address</guid><dc:creator><![CDATA[RussT]]></dc:creator><pubDate>Wed, 21 Feb 2024 23:01:38 GMT</pubDate></item><item><title><![CDATA[Text message editing]]></title><description><![CDATA[<p dir="auto">How does one go about editing the standard text message that gets sent to workers regarding the site that they are being sent to? We would like to change the information that gets sent every time.</p>
]]></description><link>https://support.controlboard.app/topic/20/text-message-editing</link><guid isPermaLink="true">https://support.controlboard.app/topic/20/text-message-editing</guid><dc:creator><![CDATA[LeightonL]]></dc:creator><pubDate>Fri, 01 Dec 2023 14:52:25 GMT</pubDate></item><item><title><![CDATA[Find a Job or a Resource]]></title><description><![CDATA[<p dir="auto"></p><div style="left:0;width:100%;height:0;position:relative;padding-bottom:56.25%"><iframe src="https://www.youtube.com/embed/oWyWt0u8spI" style="top:0;left:0;width:100%;height:100%;position:absolute;border:0" allowfullscreen></iframe></div>
<p></p>
]]></description><link>https://support.controlboard.app/topic/18/find-a-job-or-a-resource</link><guid isPermaLink="true">https://support.controlboard.app/topic/18/find-a-job-or-a-resource</guid><dc:creator><![CDATA[Queequeg]]></dc:creator><pubDate>Wed, 20 Sep 2023 02:56:31 GMT</pubDate></item></channel></rss>