<![CDATA[New Users - Text Messaging]]>I've been adding new employees to the system, but their phone numbers are not pulling into the text messaging features. Please advise and thank you for your assistance.

]]>https://support.controlboard.app/topic/23/new-users-text-messagingRSS for NodeFri, 10 Apr 2026 11:48:13 GMTSat, 16 Mar 2024 19:57:42 GMT60<![CDATA[Reply to New Users - Text Messaging on Mon, 18 Mar 2024 22:19:25 GMT]]>In order to text message employees and other resources within ControlBoard® you have to label their phone numbers either "Cell" or "Mobile" (or "cell" or "mobile") as in the attached screenshot:

image.png

You can set this up to happen automatically when imnporting employees and

]]>https://support.controlboard.app/post/30https://support.controlboard.app/post/30Mon, 18 Mar 2024 22:19:25 GMT